Do you get 5-Star Service with a 5-Star Printer?
Posted on 25th November 2024 at 09:53
Archway looks after its clients and we always try to exceed expectations, going the extra mile to make sure that our clients are happy with the solutions that they have.
We have battled for many years with the Google sales companies that sell printers on the world wide web. They sell boxes at a brilliant price and they show how good the printer is with the reviews.
You can go on and rate the printer or their service... but what does 5 stars actually mean? Money taken correctly and next day delivery?
At Archway we see things a slightly different way. We think that 5-star service for printers should include:
Next day delivery from our supplier to our warehouse.
Unpack and test the printer to check it works correctly.
Delivery to your office, whether that is at home or work.
Installation onto your computer.
A maintenance contract, which is included in the cost of the toners.
Now that really is 5-star service.
Archway can discuss the print solution for you, and recommend the best solution for you.
We can advise on costs of toners and normally we can match all the internet pricing offered. We are then available if it goes wrong, to deal with the paperwork and getting you a replacement machine.
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